What is recovery? In Android, recovery refers to the dedicated, bootable partition that has the recovery console installed. A combination of key presses (or instructions from a command line) will boot your phone to recovery, where you can find tools to help repair (recover) your installation as well as install official OS updates.
How to Enter Recovery Mode, Wipe Data via recovery and Wipe Cache.
Entering Recovery Mode
1 - Turn off your Zenfone 2
2 - Hold Power button + Volume up
3 - When the phone is vibrating release power button
4 - Then the display change like this:
5 - You can select Normal Boot or recovery Boot by pressing Volume up/volume down. To enter recovery choose recovery mode
6 - Then You will see sleep android robot, Press Power button + Volume up and release the buttons
7 - The you will see Asus Zenfone 2 Recovery Mode
Wipe data and Cache
1 - Enter Recovery Mode like above
2 - To Wipe Data: With Volume up/down, choose Wipe data/Factory reset
3 - To Wipe Cache: choose wipe cache partition
4 - Choose YES
5 - Wait Until Complete
Good Luck
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